PLEASE NOTE:

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I'm currently working full-time as the Director of the Co-production Network for Wales. You can reach me there using [email protected], and the Network will be able to support your co-production and citizen involvement aims and development.

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WHY CO-PRODUCTION AND INVOLEMENT

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Co-production is an asset-based approach to public services that enables people providing and people receiving services to share power and responsibility, and to work together in equal, reciprocal and caring relationships. It creates opportunities for people to access support when they need it, and to contribute to social change. Co-production is based on 5 principles:

  1. Value all participants and build on their strengths
  2. Develop networks of mutual support
  3. Do what matters for all the people involved
  4. Build relationships of trust, share power and responsibility
  5. People can be change makers and organisations enable this

When citizens and professionals work in partnership, services are improved and better meet people’s needs. The policy and legislative landscape in Wales is setting an aspiration and direction of travel for organisations delivering public services (public bodies in the statutory sector, as well as third sector and community organisations). In the current landscape of dwindling public resources and increasing demand, co-production and citizen involvement offer a compelling approach to bringing positive, sustainable change to public services and communities.

Organisations that listen to and are shaped by the people who use their services, as well as those who deliver them on a daily basis, leverage this collective wisdom and experience to meet people's needs and create the best outcomes for everyone involved. Furthermore, co-production and involvement fit into a wider picture of ordinary people finding their voice, agency and power. By being active, engaged citizens, they shape not only the public services that support them, but also their communities and the fabric of democratic society.

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ABOUT MY WORK

What I do

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• Help individuals, groups, teams and organisations to implement co-production and citizen involvement
• Design and deliver projects and interventions leading to mindset and culture change
• Organisational innovation and transformation at all levels: strategic, operational and frontline
• Foster conscious leadership that supports organisational transformation
• Enable individual and team development to generate wider systems change
• Consulting, facilitation, training, workshops, presentations, keynotes, coaching, mentoring

How I do it

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• Experienced trainer and facilitator, including action learning and open space technology (unconferences)
• Interactive, participative, experiential training and facilitation approach
• From "introduction to co-production" to bespoke training sessions
• Non-violent communication practitioner for conflict resolution and improved relationships in the context of organisational culture change
• ILM-trained coach and mentor, for values based leadership and mindset change
• Well-rounded consultant drawing on a broad people-centred skillset and extensive practice
• Operating at all levels including strategic and operational, to support effective frontline delivery and transformation

My experience

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• Working with transformation since 2007 and in the context of public services since 2012.
• Co-founder of Co-production Wales, a voluntary collective of organisations and individuals embracing the co-production approach, which became the Co-production Network for Wales.
• Organised an open letter to the First Minister of Wales in 2013, asking for co-production to be placed at the heart of public services in Wales. This influenced devolved Welsh policy and legislation published since.
• Delivered a range of consultancy, facilitation and training projects across sectors and across Wales as a freelance co-production consultant (2012-2017).
• Took the helm of the Co-production Network for Wales as director in 2017 and grew it from a funded project into a successful independent social enterprise.
• Involved as director of the Network in: delivering consultancy and training, developing research and resources, and influencing policy - alongside building the team to support the growing Network membership, and strengthening the organisation so that it endures in its purpose of advancing the co-production and involvement agenda in Wales.

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ABOUT ME

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Based in Cardiff, South Wales.
Working primarily across Wales, with some projects in England.

Half Singapore-Chinese and half French. Grew up in France, but have been in the UK for 19 years now. Waiting for the point when I’ll have been here as long as I have spent in France.

Science background originally. Worked in a wide range of organisations, from small- and medium- sized companies to corporate multinationals, and in the private and not-for-profit/social enterprise sectors. Self-employed for a number of years.

A biologist by training, I'm a systems thinker: able to hold the wider picture while bringing attention to detail, with a head for systems and processes and a heart for people and the beautiful diversity of the human condition.

Actively involved in personal development since 2003; practice of mindfulness and non-violent communication. Particularly interested in embodied practices and somatic learning: how being in our bodies and in movement helps us change on a mental, emotional and/or spiritual level.

• A member of the Welsh Agenda (Institute of Welsh Affairs publication) editorial team.
• A member of One Team Gov in Wales, bringing together passionate people who care about improving government and public services.
• On The Next Thirty, the IWA's list of people working to make Wales better over the next 30 years (2017).
• Finalist in the 2018 Leading Wales Awards (Women in Leadership category).

Values: growth, integrity, kindness.

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HOW TO REACH ME

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As I'm working full-time for the Co-production Network for Wales, find me there on [email protected] You can also call me on 07877 038 084.

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